Now that society is starting to re-emerge from the COVID shutdowns and businesses are ramping back up (if they were not already), issues of cashflow, collections and receivables are again front of mind of business owners.

What do businesses need to do regarding their receivables if they are involved in consumer transactions? Did COVID affect the ability of businesses to collect their receivables? What does the Fair Debt Collection Practices Act (FDCPA) require and what are the differences between consumer and commercial collections?

This webinar will go over the FDCPA, review new rulings and case law, discuss practice pointers and the contrast between consumer and commercial collections and how certain industries will be harder hit and/or see a windfall of collection activities due to COVID related exigencies.