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PRIVACY POLICY

At NACLE.com your privacy and satisfaction are extremely important to us. Any information we collect from you when you register at our site is utilized to service you efficiently and to help serve you better. Data will not be used in any way that violates the visitor's privacy or confidences.

We collect the following information: personal information (such as name, address, and email address), payment information, and username and password.

Personal information is used to process and complete your order and to communicate with you about your order status. We may need to contact you via phone, postal mail or email if we have questions regarding your order. Information collected is not shared with or sold to other organizations for commercial purposes. Information collected can be used to improve the content of our website.

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with an appropriate law enforcement investigation, current judicial proceeding, a court order or legal process served on our Web site.

Links

NACLE.com may contain links to other sites that are not under our control. If you should choose to click on one of the links to these sites, you will be leaving the secure server of NACLE.com. These sites have their own policies regarding privacy. We suggest you review these policies before visiting these sites. We assume no responsibility for linked Web sites; we only provide these links for the convenience of our visitors.

Use of Cookies

Web sites use cookies (a small data file that is stored on the hard drive of your computer when you visit a site) to help make online shopping easier and more enjoyable. A cookie may contain information (such as a unique user ID), that is used to track the pages of the sites you have visited. We may use cookies but do not store personally identifiable information in your cookie. Your cookie allows us to recognize you when you return to NACLE.com.

Additionally, it provides you with access to your personal account information and allows us to serve you better by improving site design, and informing you of new products, services, and promotions that would be of interest to you.

Updating Your Account Information

You have the ability to update and/or delete your account information at any time. To do so, simply click "login" located at the top of each page, and then select "account info." Your account information will be displayed, and you will have the ability to edit, change, or delete any information. Additionally, should you so desire, you may change or delete any of your personal information on file at NACLE.com by sending an email request to us by clicking here. Please be sure to include your full name and e-mail address in any correspondence.

Log files

Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track users movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not tied to personally identifiable information and are used in an aggregate manner to obtain relevant statistics with the exception of support requests, which do have such information tied to the user, and are used for diagnostic and assistance purposes only.

Notification of Changes

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

If, however, we are going to use users' personally identifiable information in a manner different from that stated at the time of collection we will notify users by posting a notice on our Web site for 30 days.

Faxes

If you supply us your fax number or publish it on your company/firm website, you may receive contact from us with information regarding orders you have placed, services, promotions via fax. You have the right to opt-out of receiving contact from NACLE via fax. To be placed on NACLE's Do Not Fax List, please send an email to remove@nacle.com. NACLE does not sell, rent, or otherwise release your fax number to any third party.

Email Options

In the course of using NACLE.com, we may ask you for your email address, postal address or phone number. At any time, you may request removal from our list by sending an email to remove@nacle.com

If you have any questions about our privacy policy, please email info@nacle.com

Security Practices

At NACLE.com we do our best to ensure the highest level of security for your online CLE experience.

Whenever you place an order or access your personal account information you are automatically directed to a secure server (SSL). Since the information we collect is encrypted it may only be decoded and viewed by NACLE.com and cannot be accessed by any third party, ensuring your safety and security

Indemnification

You agree to indemnify, defend and hold National Academy of Continuing Legal Education harmless from any liability, loss, claim and expense, including reasonable attorney's fees, related to your violation or alleged violation of this Agreement or use of the Web site.

Not Legal Advice

The Content contained on the Web site has been produced through the National Academy of Continuing Legal Education as a service to its clients and is not intended to constitute legal advice. National Academy of Continuing Legal Education has used reasonable efforts in collecting, preparing and providing quality information and material, but does not warrant or guarantee the accuracy, completeness, adequacy or currency of the information contained on or linked to the Web site. Users of information from the Web site or links do so at their own risk.

Limitation of Liability

Under no circumstances, including, but not limited to, negligence, shall National Academy of Continuing Legal Education be liable for any special or consequential damages that result from the use of, or the inability to use, the content on the web site, even if National Academy of Continuing Legal Education or an National Academy of Continuing Legal Education representative has been advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. In no event shall nacle.com's total liability to you for all damages, losses, and causes of action (whether in contract, tort (including, but not limited to, negligence), or otherwise) exceed the amount paid by you, if any, for accessing the web site.

The content in the web site is provided "as is" and without warranties of any kind either express or implied to the fullest extent permissible pursuant to applicable law, National Academy of Continuing Legal Education disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. National Academy of Continuing Legal Education does not warrant or make any representations regarding the use or the results of the use of the content on the web site in terms of its correctness, accuracy, reliability, or otherwise. You (and not National Academy of Continuing Legal Education) assume the entire cost of all necessary servicing, repair, or correction. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you. National Academy of Continuing Legal Education does not represent that the functions contained in the content will be uninterrupted or error-free, that defects will be corrected, or that the web site or the server(s) that makes the web site available are free of viruses or other harmful components.

CLE Rules

While NACLE takes great steps to convey the CLE rules in a quick and easy format, our summary does not in any way represent or replace the official rules found on each particular jurisdiction. Content on the CLE rules pages were prepared solely by NACLE and is not endorsed, reviewed, or approved by the various boards of continuing legal education. NACLE does not warrant the accuracy of the information on its CLE courses or its representation of CLE rules and may not be held liable for any damages as a result of any reliance upon said content or rules.

Unlimited CLE Subscriptions

NACLE offers three different options for Unlimited CLE; One Year, Two Year and Lifetime. An Unlimited subscription gives you unlimited certification and unlimited online access to courses for a single state over the term of your subscription. For our Lifetime CLE subscription we charge a one-time fee (varies by state) plus an additional $50 a month for the next 12 months and it gives you unlimited access to certification and courses forever. All of our Unlimited CLE options come with one full CLE cycle worth of DVDs and CDs for the state you purchased (shipping fees apply, see below). Additional sets of Discs are $99 per cycle. Subscriptions are not transferable or assignable. Subscription purchases are non-refundable.

Expiration of Courses

From time to time we will deactivate a course from our catalog. If we deactivate a course that your purchased before you had a chance to take the course we will gladly swap it for a course of equal value.

Refund Policy

We work very hard to make sure that our product is top quality. If you are not completely satisfied with your purchase you may request a refund within 14 days of your order. Unfortunately, we cannot allow you to return your order if you have requested a certificate for any of the courses in your order. Please note that we charge a refund processing fee of 10% of your order total to process your refund. In addition, we cannot refund shipping and handling fees. You will be refunded with the same form of payment you used to purchase the product.

Shipping Rates

  • Ground - $12
  • 2/3 Day Fedex - $15
  • Overnight - $20
  • Priority - $30
  • Residential Surcharge - $3

Firm Credit Banks

The credits that you purchase are placed into your credit bank and can be used by any attorney that is linked to your firm account. It is your responsibility to notify us if an attorney is no longer affiliated with your firm or should no longer have access to your credit bank. Credits purchased never expire unless indicated otherwise on your invoice. Credits are debited from your credit bank when an attorney assigns a course to their CLE Cycle from within their account. We take certain measures to prevent attorneys from assigning too many credits to their CLE Cycle but it is your responsibility to ensure that your attorneys are using the credits according to the policy of your organization. We provide a free CLE Tracker to each of your attorneys as part of their account. The CLE Tracker helps your attorneys track their progress and requirements for their CLE cycles. We do not guarantee the accuracy of the information in the CLE Tracker and it is solely the responsibility of the attorney to determine their requirements and comply by their deadline.

Corporate Credit Banks

The credits that you purchase are placed into your credit bank and can be used by any attorney that you approve. It is your responsibility to notify us if an attorney is no longer affiliated with your account. Credits purchased never expire unless indicated otherwise on your invoice. Credits are debited from your credit bank when you approve an attorney’s request for CLE credit by written or verbal confirmation. We provide a free CLE Tracker to each of your attorneys as part of their account. The CLE Tracker helps your attorneys track their progress and requirements for their CLE cycles. We do not guarantee the accuracy of the information in the CLE Tracker and it is solely the responsibility of the attorney to determine their requirements and comply by their deadline.

Other Questions?

Please let us know if there are other questions you have about NACLE.com. You may contact us by clicking here.



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