About This Course
Even the most skilled attorney can find themselves in ethical quicksand when dealing with disorganized, demanding, or disappearing clients. This practical CLE program examines how the Rules of Professional Conduct—particularly those governing competence, scope of representation, and diligence—can be used not just as compliance obligations, but as protective armor. Using real-world examples and strategies, the session explores how to define engagement boundaries, document communications, and manage client expectations to minimize risk and maintain professional integrity. Attendees will learn actionable steps to turn ethical duties into a defense against client complaints, fee disputes, and malpractice exposure.